Satisfaction level of students and faculty in the usage of N-List of various degree colleges affiliated to Punjab University Chandigarh

Shivani Kaushal, Rupak Chakarvarty


This research paper explains the usage of the N-LIST e-resources among the students and faculty members of the various selected degree colleges affiliated to Panjab University, Chandigarh. A questionnaire method was used as a tool for collection of data from the 32 selected degree colleges in Punjab and Chandigarh. The total data was collected from 466 out of 513 respondents. The total response rate is 90.84%. Out of 466 respondents, total 286 are users and 180 are non-users (faculty and student) respondents. The statistical test has been applied and the inferences have been drawn thereof for identifying the satisfaction level of the faculty and student respondents in library support and ICT infrastructural facilities by the select degree colleges of Panjab University, Chandigarh. This study helps in identifying the strengths and weakness of the consortium in evaluating the performance of N-LIST e-resources. It will also throw a flood of light on the measures needed to be undertaken to make the N-LIST consortium more effective and successful.

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